TERMENI ȘI CONDIȚII

Dear users,

Your navigation on the Tinmar Energy SA website is subjected to certain rules regarding intellectual property protection. Therefore, all legal provisions regarding copyright are applicable to the www.tinmar.ro website, which is placed into the property of the company TINMAR Energy

The content of this page, including all texts, images, graphics, logos, webcam images, audio-video files and animations, as well as their arrangement, are subjected to the copyright legislation and to other intellectual property protection laws.

Use conditions

This site was developed by TINMAR ENERGY in order to establish a general information source. By accessing this website, the materials and information presented within it, you confirm that you have read, understood, accepted and agreed to the following terms and conditions.

If you do not agree or do not accept, without limitations or qualifications, this web site's Conditions of use, please leave this website.

Content property

The entire content of the TINMAR ENERGY website is protected by the Copyright Law, all rights reserved.

It is strictly forbidden to copy, reproduce and/or use in any manner the content and/or any part of it, without the written permission of TINMAR ENERGY S.A/p>

TINMAR ENERGY reserves all its rights with regard to the above mentioned and when necessary, will exercise these rights within legal limits.

Third party liability

TINMAR ENERGY makes all due efforts to transmit updated and accurate information, in order to present the information on this website as clearly as possible. TINMAR ENERGY does not guarantee that the present pages do not contain errors and is not responsible in any way for any inadvertence or erroneous description of the information presented.

By accessing or using this website in any manner you agree that you will not hold TINMAR ENERGY responsible for the consequences of the actions you will perform based on the information contained herewith.

Links

This website might contain links to other websites that are not operated or controlled by TINMAR ENERGY, for which reason TINMAR ENERGY does not undertake any responsibility for the content, functionality and/or the policies of such websites, nor for any damages resulting from or in relation to their use. In case that the user enters through a link on such websites, he undertakes personally any kind of risk.

CONFIDENTIALITY POLICY

Every information supplied by the users is and will remain confidential. TINMAR ENERGY will only use such information for:

  • offering, concluding and executing contracts for electric energy supply, natural gas supply, service provision, heating solutions supply and implementation, technical assistance services provision, the insurance of benefits corresponding to natural gas and /electric energy supply offers (ensuring goods in case of tension variations, ensuring the payment of bills in case of unemployment or medical leave cases, etc.). In order to execute the contract, we shall consider any communication sent to the client through which the supplier transmits information regarding the invoicing, the issuance of notifications, data related to the self-reading interval, payments, etc.;
  • the performance of electric energy and/or natural gas supply activities;
  • the provision of other services which the company has undertaken through contract in relation to its clients;
  • marketing, advertising and publicity activities;
  • for communicating, through electronic or traditional means, to clients or potential clients, certain commercial offers for the sale of services or products;
  • in order to collect any debts and to recover receivables both amicably and through court actions;
  • in relation to the electronic communications service;
  • in order to communicate information regarding the contests or campaigns organized by the supplier;
  • in order to perform campaigns/surveys for measuring the degree of satisfaction clients feel in relation to the services provided by the supplier. Such campaigns can be managed internally by the supplier’s employees, but also by third party companies, specialized in collecting feedback from clients;
  • in order to perform campaigns/surveys for measuring the degree of satisfaction clients feel in relation to the services provided by the supplier. Such campaigns can be managed internally by the supplier’s employees, but also by third party companies, specialized in collecting feedback from clients;
  • in order to distribute mail to clients, by using various postal services suppliers;
  • archiving personal data for statistical purposes.

TINMAR ENERGY has the obligation of managing safely, and only for the above mentioned purposes, the personal data you supply us about you, a member of your family, or another person.

You are obligated to supply this data, as it is necessary for processing your request.

Your refusal you render the fulfillment of your request impossible.

If some of your data are incorrect, please notify us as soon as possible.

According to the (EU) REGULATION 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL/27th of April 2016, you benefit of the right to access, to intervene on the data, the right of not being subjected to an individual decision, and the right of addressing to a court of law. Furthermore, you have the right of opposing, at any time, the processing of your personal data, and to request the deletion of such data. You can find details on the confidentiality engagement on personal data processing in the General Data Processing Regulation. In order to exercise any of the above mentioned rights, you can address, with a written request, dated and signed, to TINMAR ENERGY at the following address: Bucharest, Calea Floreasca, no. 246C, 17th Floor, Room 10, 1st Sector, telephone number 021.318.07.72, fax 021.318.07.71

Jurisdiction

TINMAR ENERGY has conceived this website to be used in Romania; this is why we do not guarantee that the materials on this website are suitable to be used in other territories. If this website is used in a location outside Romania, the user is the sole responsible for observing any applicable local regulations.

Any complaint regarding the website or its use shall be governed by Romanian laws and the jurisdiction and law applicable in any legal action generated either directly or indirectly from, or in connection to this website will belong to the courts of law in Bucharest, Romania.

Reviews of the Terms and Conditions

TINMAR ENERGY reserves his right of changing in any moment the terms, conditions and policy of use of the website, without any previous notification.

Any use of the website after the change of these Terms and Conditions will mean by default that the user agrees with the modifications occurred.

Tinmar Energy Clients

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